Frequently Asked Questions About IZUMI ORIGINAL 了解 更多 about IZUMI ORIGINAL, our 发动机零件, MOQ, services, shipping methods, 和 payment terms. This FAQ page is designed to help customers quickly understand our company 和 products before sending an inquiry. About Our Company What makes your company different from other suppliers? We focus on stable quality, professional service, strong packaging, 和 long term cooperation. We also provide responsive 支持 before 和 after the order. What markets do you supply? We supply customers in many countries 和 regions worldwide, 包括 wholesalers, distributors, repair shops, machinery parts traders, 和 fleet service buyers. Can you provide a catalog? Yes. We can provide a PDF catalog 适用于 customer reference. About Products What products do you mainly sell? We mainly supply 大修套件, 活塞, cylinder 缸套, 垫片套件, 轴瓦, 气门, 水泵, 机油泵, 起动机, 发电机, 活塞环, turbochargers, 曲轴, camshafts, 缸盖, 缸体, 和 other engine 备件. What engine brands do you 支持? We supply parts 适用于 many engine brands, 包括 Cummins, Caterpillar, Komatsu, Volvo, Isuzu, Mitsubishi, Yanmar, Kubota, Hino, Doosan, Toyota, Nissan, JCB, 和 更多. Are your parts 适用于 OEM replacement? Yes. Our products are designed 适用于 the aftermarket 和 can be used as 高质量 替换配件 适用于 many OEM 应用. How is the quality of IZUMI ORIGINAL products? IZUMI ORIGINAL products are known 适用于 stable quality, precise manufacturing, 耐用 materials, 和 可靠 performance in demanding working conditions. Do you offer authenticity verification? Yes. IZUMI ORIGINAL products 支持 anti counterfeiting code verification 适用于 authenticity checking. What is the 质保 适用于 your products? IZUMI ORIGINAL products usually come 带有 a 2 year 质保. Other product lines generally come 带有 a 6-12 month 质保. Can you provide product 照片 和 specifications? Yes. We can provide product 照片, specifications, part numbers, 和 应用信息 适用于 confirmation. Can you help confirm the correct part 订购前? Yes. You can send us the engine 型号, 零件号, product name, 或 product photo, 和 we will help check compatibility. Do you 支持 customized products? Yes. 适用于 some items, we can 支持 customized 解决方案 according to customer requirements. About MOQ What is your MOQ? 适用于 most products, the MOQ is 1 piece 或 1 set. Can I buy only one piece 适用于 testing? Yes. Trial orders 或 sample orders are acceptable 适用于 many products. Do you offer better prices 适用于 larger quantities? Yes. Usually, larger quantities can enjoy 更多 competitive prices. Can different items be mixed in one order? Yes. Mixed orders are accepted based on stock availability 和 order details. Do all products have the same MOQ? Not always. The MOQ may vary depending on the product type, stock condition, 和 packaging requirement. About Service What services do you provide? We provide pre sales 支持, product matching, quotation service, technical communication, order follow up, packaging 支持, 和 after sales service. Can you help me 查找 the right 零件号? Yes. If you provide the engine 型号, old 零件号, 或 product photo, we can help identify the correct part. Can you provide technical 支持? Yes. We can provide professional assistance 适用于 product selection 和 application confirmation. Do you respond quickly to 询价? Yes. We aim to reply to customer 询价 as quickly as possible during working hours. Do you 支持 long term cooperation? Yes. We welcome long term cooperation 带有 distributors, wholesalers, 和 regular buyers worldwide. Do you offer after sales service? Yes. If there is any issue after receiving the goods, you can 联系 us 和 we will assist you promptly. Can you 支持 urgent orders? Yes. If the items are 现货库存, we can arrange urgent shipment as quickly as possible. About Shipping What shipping methods do you offer? We 支持 express delivery, air freight, sea freight, 和 other shipping methods according to the order quantity 和 destination. Which express companies do you use? We usually arrange shipment through DHL, FedEx, UPS, TNT, EMS, 或 other suitable logistics channels. How long does delivery take? Delivery time depends on stock, order quantity, shipping method, 和 destination. Express shipping is usually faster, while sea freight takes longer. Do you ship worldwide? Yes. We can arrange shipment to many countries 和 regions worldwide. How do you pack the goods? We use secure export packaging to protect the products during transportation. Can you provide tracking information? Yes. After shipment, we can provide the tracking number 或 shipping details. Do I need to pay import duties 或 taxes? Import duties, taxes, 和 customs fees depend on your local customs policy 和 are usually the buyer responsibility. About Payment What payment methods do you accept? We usually accept T T bank transfer, PayPal, Western Union, 和 other agreed payment methods. Can I pay by PayPal? 适用于 some orders, yes. Please 联系 us to confirm whether PayPal is available 适用于 your order. Do you accept bank transfer? Yes. Bank transfer is one of the 常见 payment methods 适用于 international orders. When do I need to make payment? Usually, payment is required before shipment. Specific terms can be confirmed according to the order. Can I get a proforma invoice before payment? Yes. We can provide a proforma invoice 适用于 order confirmation 和 payment arrangement. Does the price include shipping 成本? Not always. Shipping 成本 depends on the product, quantity, package size, 和 destination. We will quote it separately when needed. Can you quote in USD? Yes. We can usually provide quotations in USD 和 other agreed currencies. Still Have Questions If you need help confirming a 零件号, checking compatibility, 或 getting a quotation, please 联系 us directly. 联系 Us WhatsApp Us。izumi-faq-page { width: 100%; background: #ffffff; padding: 40px 20px 60px; box-sizing: border-box; }。izumi-faq-container { max-width: 1180px; margin: 0 auto; color: #111111; font-family: Arial, Helvetica, sans-serif; line-height: 1.7; }。izumi-faq-hero { text-align: center; margin-bottom: 40px; }。izumi-faq-hero h1 { margin: 0 0 14px; font-size: 40px; line-height: 1.2; font-weight: 700; color: #111111; }。izumi-faq-hero p { max-width: 900px; margin: 0 auto; font-size: 17px; color: #555555; }。izumi-faq-group { margin-bottom: 34px; }。izumi-faq-group h2 { font-size: 28px; line-height: 1.3; margin: 0 0 18px; padding-bottom: 10px; border-bottom: 2px solid #004098; color: #111111; }。izumi-faq-group details { background: #f8f9fb; border: 1px solid #e5e7eb; border-radius: 14px; margin-bottom: 14px; overflow: hidden; transition: all 0.25s ease; }。izumi-faq-group details[open] { border-color: #004098; box-shadow: 0 8px 24px rgba(0, 64, 152, 0.08); background: #ffffff; }。izumi-faq-group summary { list-style: none; cursor: pointer; position: relative; padding: 18px 54px 18px 20px; font-size: 18px; font-weight: 600; color: #111111; }。izumi-faq-group summary::-webkit-details-marker { display: none; }。izumi-faq-group summary::after { content: "+"; position: absolute; right: 20px; top: 50%; transform: translateY(-50%); font-size: 26px; line-height: 1; color: #004098; font-weight: 500; }。izumi-faq-group details[open] summary::after { content: "−"; }。faq-content { padding: 0 20px 20px; font-size: 16px; color: #555555; }。izumi-faq-联系 { margin-top: 50px; padding: 32px 24px; background: linear-gradient(135deg, #f5f8ff 0%, #eef4ff 100%); border: 1px solid #d7e4ff; border-radius: 18px; text-align: center; }。izumi-faq-联系 h2 { margin: 0 0 10px; font-size: 30px; color: #111111; }。izumi-faq-联系 p { margin: 0 auto 22px; max-width: 760px; font-size: 16px; color: #555555; }。izumi-faq-buttons { display: flex; justify-content: center; gap: 14px; flex-wrap: wrap; }。izumi-btn { display: inline-block; padding: 13px 24px; border-radius: 999px; text-decoration: none; font-size: 15px; font-weight: 700; transition: all 0.25s ease; }。izumi-btn.primary { background: #004098; color: #ffffff; }。izumi-btn.primary:hover { background: #002f70; }。izumi-btn.secondary { background: #ffffff; color: #004098; border: 1px solid #004098; }。izumi-btn.secondary:hover { background: #004098; color: #ffffff; } @media (max-width: 768px) {。izumi-faq-page { padding: 28px 14px 40px; }。izumi-faq-hero h1 { font-size: 28px; }。izumi-faq-hero p { font-size: 15px; }。izumi-faq-group h2 { font-size: 22px; }。izumi-faq-group summary { font-size: 16px; padding: 16px 46px 16px 16px; }。faq-content { padding: 0 16px 16px; font-size: 15px; }。izumi-faq-联系 h2 { font-size: 24px; } }