Frequently Asked Questions About IZUMI ORIGINAL
Learn more about IZUMI ORIGINAL, our części silnika, MOQ, services, shipping methods, and payment terms. This FAQ page is designed to help customers quickly understand our company and products before sending an inquiry.
About Our Company
What makes your company different from pozostałe części supplierse
We focus on stable quality, professional service, strong packaging, and long term cooperation. We also provide responsive support before and after the order.
What markets do you supplye
We supply customers in many countries and regions worldwide, including wholesalers, distributors, repair shops, machinery części traders, and fleet service buyers.
Can you provide a cataloge
Yes. We can provide a PDF catalog for customer reference.
About Products
What products do you mainly selle
We mainly supply zestawy remontowe, tłoks, tuleja cylindrowas, zestaw uszczeleks, panewkis, zawórs, pompa wodys, pompa olejus, rozruszniks, alternators, pierścienie tłokowes, turbochargers, wał korbowys, wałek rozrządus, głowica silnikas, blok cylindróws, i innych engine spare części.
What engine brands do you supporte
We supply części for many engine brands, including Cummins, Caterpillar, Komatsu, Volvo, Isuzu, Mitsubishi, Yanmar, Kubota, Hino, Doosan, Toyota, Nissan, JCB, and more.
Are your części suitable for OEM replacemente
Yes. Our products are designed for the aftermarket and can be used as wysokiej jakości replacement części for many OEM applications.
How is the quality of IZUMI ORIGINAL productse
IZUMI ORIGINAL products are known for stable quality, precise manufacturing, durable materials, and reliable performance in demanding working conditions.
Do you offer authenticity verificatione
Yes. IZUMI ORIGINAL products support anti counterfeiting code verification for authenticity checking.
What is the warranty for your productse
IZUMI ORIGINAL products usually come with a 2 year warranty. pozostałe części product lines generally come with a 6-12 month warranty.
Can you provide product photos and specificationse
Yes. We can provide product photos, specifications, part numbers, and application details for confirmation.
Can you help confirm the correct part before orderinge
Yes. You can send us the engine model, part number, product name, or product photo, and we will help check compatibility.
Do you support customized productse
Yes. For some items, we can support customized solutions according to customer requirements.
About MOQ
What is your MOQe
For most products, the MOQ is 1 piece or 1 set.
Can I buy only one piece for testinge
Yes. Trial orders or sample orders are acceptable for many products.
Do you offer better prices for larger quantitiese
Yes. Usually, larger quantities can enjoy more competitive prices.
Can different items be mixed in one ordere
Yes. Mixed orders are accepted based on stock availability and order details.
Do all products have the same MOQe
Not always. The MOQ may vary depending on the product type, stock condition, and packaging requirement.
About Service
What services do you providee
We provide pre sales support, product matching, quotation service, technical communication, order follow up, packaging support, and after sales service.
Can you help me find the right part numbere
Yes. If you provide the engine model, old part number, or product photo, we can help identify the correct part.
Can you provide technical supporte
Yes. We can provide professional assistance for product selection and application confirmation.
Do you respond quickly to inquiriese
Yes. We aim to reply to customer inquiries as quickly as possible during working hours.
Do you support long term cooperatione
Yes. We welcome long term cooperation with distributors, wholesalers, and regular buyers worldwide.
Do you offer after sales servicee
Yes. If there is any issue after receiving the goods, you can contact us and we will assist you promptly.
Can you support urgent orderse
Yes. If the items are in stock, we can arrange urgent shipment as quickly as possible.
About Shipping
What shipping methods do you offere
We support express delivery, air freight, sea freight, i innych shipping methods according to the order quantity and destination.
Which express companies do you usee
We usually arrange shipment through DHL, FedEx, UPS, TNT, EMS, or pozostałe części suitable logistics channels.
How long does delivery takee
Delivery time depends on stock, order quantity, shipping method, and destination. Express shipping is usually faster, while sea freight takes longer.
Do you ship worldwidee
Yes. We can arrange shipment to many countries and regions worldwide.
How do you pack the goodse
We use secure export packaging to protect the products during transportation.
Can you provide tracking informatione
Yes. After shipment, we can provide the tracking number or shipping details.
Do I need to pay import duties or taxese
Import duties, taxes, and customs fees depend on your local customs policy and are usually the buyer responsibility.
About Payment
What payment methods do you accepte
We usually accept T T bank transfer, PayPal, Western Union, i innych agreed payment methods.
Can I pay by PayPale
For some orders, yes. Please contact us to confirm whether PayPal is available for your order.
Do you accept bank transfere
Yes. Bank transfer is one of the common payment methods for international orders.
When do I need to make paymente
Usually, payment is required before shipment. Specific terms can be confirmed according to the order.
Can I get a proforma invoice before paymente
Yes. We can provide a proforma invoice for order confirmation and payment arrangement.
Does the price include shipping coste
Not always. Shipping cost depends on the product, quantity, package size, and destination. We will quote it separately when needed.
Can you quote in USDe
Yes. We can usually provide quotations in USD i innych agreed currencies.
Still Have Questions
If you need help confirming a part number, checking compatibility, or getting a quotation, please contact us directly.